Privacy Policy

Last updated: January 2025

1. Who We Are

Abode is a Nigerian property rental platform operated from Lagos, Nigeria. We connect tenants with landlords and property management companies. Our goal is to make the rental process in Nigeria transparent, safe, and straightforward.

2. Information We Collect

Account information: Your name, email address, phone number, and password when you register.

Profile information: Profile photo, verified status, and any documents you upload for KYC verification.

Property information: Details about properties listed on the platform, including photos, location, and pricing.

Transaction data: Payment records for inspections, rent, and fees processed through Paystack.

Communication data: Messages sent through the platform between landlords and tenants.

Usage data: How you use the platform, pages visited, and actions taken.

3. How We Use Your Information

  • To create and manage your account
  • To connect tenants with suitable properties and landlords
  • To process payments and verify transactions
  • To verify identity and prevent fraud
  • To send important notifications about your account or rental activity
  • To improve our platform and services
  • To comply with Nigerian law and regulatory requirements

4. Sharing Your Information

We do not sell your personal information. We share data only in the following cases:

With landlords/agents: Your name and contact info are shared when you book an inspection or sign a lease agreement.

With payment processors: Paystack processes payments and handles card data. We do not store card numbers.

With cloud services: We use Cloudinary for image storage and Neon for our database (both comply with data security standards).

Legal requirements: We may disclose information if required by Nigerian law or in response to valid legal processes.

5. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. However, no system is 100% secure. If you suspect unauthorized access to your account, contact us immediately at hello@abode.ng.

6. Your Rights

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Opt out of non-essential communications

To exercise any of these rights, email us at hello@abode.ng.

7. Cookies

We use essential session cookies to keep you logged in and remember your preferences. We do not use third-party tracking or advertising cookies.

8. Changes to This Policy

We may update this policy as our service evolves. We will notify users of significant changes via email or a prominent notice on the platform. Continued use of Abode after changes take effect means you accept the updated policy.

9. Contact

For questions about this privacy policy, contact us at:
hello@abode.ng
Victoria Island, Lagos, Nigeria